COVID-19 FAQ

Due to the risk of COVID-19 coronavirus spreading, the Tallinn Airport has implemented a number of different measures to protect the health of passengers and employees.

1. Arriving in Estonia
2. Testing at the Tallinn Airport
3.Leaving from Estonia
4. Arrival at the airport and safety requirements to those staying at the airport
5. Air traffic and questions relating to airlines

Arriving in Estonia

Who are currently allowed to enter Estonia?

Travelling to Estonia is possible for the following persons:

  • Estonian citizens and residents and their family members. Estonian citizens and residents are allowed to enter the country regardless of whether or not they show symptoms of illness.
  • Citizens and residents of the European Union, the Schengen area, the United Kingdom of Great Britain and Northern Ireland, Andorra, Monaco, San Marino and Vatican, and asymptomatic individuals with a long-stay visa and their family members. (See the list);
  • Citizens of countries listed in Annex 1 of the recommendation of the Council of the European Union;
  • symptomatic citizens of foreign states arriving in Estonia from states not named above for work or studies.

Who is required to restrict their freedom of movement when arriving to Estonia?

A 10-day restriction on the freedom of movement applies on entering Estonia from a country in the European Union, European Economic Area and the Schengen area with an infection rate above 150 persons per 100 000 inhabitants in the past 14 days. The list of risk countries is available on the homepage of the Ministry of Foreign Affairs.

When arriving to Estonia from outside the European Union, the European Economic Area or the Schengen area from countries listed in Annex 1 of the recommendation of the Council of the European Union, a 10-day restriction on the freedom of movement is mandatory for passengers arriving from a country on the list with an infection rate above 16.

When arriving from third countries that are not listed in Annex I, a mandatory 10-day restriction on the freedom of movement period applies to those, who are allowed entry to Estonia.

The list of countries included in Annex 1 of the recommendation of the Council of the European Union is also available on the homepage of the Ministry of Foreign Affairs.

EXCEPTIONS:

The 10-day restriction on the freedom of movement and testing requirements are not applied to individuals (except for citizens of third countries arriving with the purpose of working or studying), who:

  1. have suffered from COVID-19 and no more than six months have passed since they have been declared cured;
  2. have undergone COVID-19 vaccination and no more than six months have passed since its completion.

Information about the required certificates is available HERE.

Is it mandatory to take a coronavirus test to enter Estonia?

To enter Estonia, testing is mandatory for citizens of third countries arriving in Estonia for the purpose of working or studying. For all other passengers, testing is recommended, but voluntary.

Citizens of third countries arriving in Estonia for the purpose of work or studying at an educational institution registered in Estonia from a third country not included in Annex 1 of the recommendation of the Council of the European Union, is subject to the 10-day mandatory restriction on the freedom of movement, and they must take a coronavirus test immediately after arriving in Estonia and a second test no earlier than six days after the first test. Testing does not grant the right to stop restriction on the freedom of movement before the mandatory period ends.

Is it possible to shorten the time of the mandatory restriction on the freedom of movement?

The time of mandatory restriction on the freedom of movement can be shortened by taking a corona virus test. For that two tests taken at least 6 days apart must show a negative result.

The first PCR test must be taken no earlier than 72 hours before the arrival in Estonia. Anyone who has not taken a test in a foreign country before the start of their trip can take one immediately after their arrival in Estonia at the testing facility of Tallinn Airport. If the result of the first test is not known yet when entering Estonia or the test is taken at Tallinn Airport, a complete restriction on the freedom of movement is required while waiting for the test results.

In the case of a negative test result for the first test, limited self-isolation is required, i.e., you can go to work to perform urgent and indispensable duties at your employer’s request and buy groceries in a shop near your place of residence. However, it is important to avoid unnecessary contacts.

The second PCR test must be taken no earlier than 6 days after the first test, and if it is also negative, normal life can be resumed. This means after two negative coronavirus PRC tests a person is not subject to a 10-day restriction on the freedom of movement. The 10-day restriction on the freedom of movement applies to all those coming from high-risk countries who do not take the two tests.

All the above applies to passengers arriving from both inside and outside Europe. By taking two negative tests, underage minors can also shorten their restriction on the freedom of movement.

EXCEPTIONS:

Citizens of third countries arriving in Estonia for the purpose of work or studying at an educational institution registered in Estonia from a third country not included in Annex 1 of the recommendation of the Council of the European Union, cannot shorten their 10-day mandatory restriction on the freedom of movement by taking a coronavirus test. Nevertheless, these arriving passengers must take a coronavirus test immediately after arriving in Estonia and a second test no earlier than six days after the first test.

Which documents must be presented on entering Estonia?

All those arriving from a country with high infection rate must fill in the passenger locator form. The form can be filled in the Health Board’s self-service portal online or on a paper at the border crossing. The online serf-service is available for both persons with Estonian identification code as well as for foreigners and it can be filled up to 24 hours before arriving in Estonia.
Tallinn Airport highly recommends to pre-fill the passenger locator form online before your arrivalt to Estonia to ensure a smoother arrival process and avoid long queues at the airport. 

Testing at the Tallinn Airport

Is it possible to take the corona test at the airport?

Tallinn Airport has opened a corona virus testing facility for air passengers arriving from destinations, listed as risk countries by the Ministry of Foreign Affairs of the Republic of Estonia. Arriving passengers are tested using the PCR method. Testing is voluntary. The test is free of charge for Estonian residents; for foreign nationals, the test at the Tallinn Airport costs €60.

Beginning from February 13, a testing facility of Confido Medical Centre is open at Tallinn Airport for all departing passengers for taking a coronavirus rapid antigen test. The testing facility is located on the ground floor of the terminal building of Tallinn Airport, next to the terminal entrance from parking station, level P0 and is open:

Mon-Fri 11:00–18:00
Sat-Sun 07:00–16:00

In addition, the facility is open:

Thu-Mon 04:00–06:30

The cost of the test for all passengers is €49. You should book a time for the test at the webpage of Confido via the digital booking system. The possibility of testing arriving as well as departing passengers is offered at the Tallinn Airport by Confido Medical Centre.

When are the testing facilities open at the airport?

The testing facility of Confido Medical Centre for arrivals is open pursuant to the flight schedule every day starting from the first arriving flight until the last arriving flight. Testing is based in order of arrival; it is not possible to reserve a number beforehand at the testing point.

Rapid antigen test can be taken on:
Mon-Fri 11:00–18:00
Sat-Sun 07:00–16:00

In addition, the facility is open:
Thu-Mon 04:00–06:30

As of April 12th, the facility is open:

Mon-Sun 09:00 – 18:00

You should book a time for the test at the webpage of Confido via the digital booking system.

Can also those who arrive in Estonia by road take tests at Tallinn Airport?

People who arrive in Estonia by road cannot take tests at Tallinn Airport but shall have to book a testing time by contacting the public testing call centre at +372 678 0000 (Mo-Fri 9 a.m. to 5 p.m.).

Can I come to the airport to have myself tested also on the day after my arrival?

If you do not use the opportunity to have yourself tested for coronavirus at the airport immediately after arrival in Estonia, you cannot return to the airport for testing later on.

If you did not have yourself tested for coronavirus at the airport immediately after arrival, you can book an appointment for free testing at any other public testing location by contacting the public testing call centre at +372 678 0000 (Mo-Fri 9 a.m. to 5 p.m.). Foreigners can have themselves tested for a fee at a suitable medical institution.

How can I find out the result of a test taken at the airport?

Notification of a negative result of the PCR test (arriving passengers) is sent 24 to 48 hours after testing by text message; if the result is positive, you will receive a call. The result is also visible in the health information system digilugu.ee.
The result of the rapid antigen test is obtained within about 15 minutes after testing, and a certificate with the test result is then sent to the person’s e-mail address within a few minutes.

Is it also possible to take the second test that is required for shortening the restriction on the freedom of movement period at the testing facility of the airport?

No, it is only possible to take the first coronavirus test immediately after the arrival in Estonia at the airport.

Estonian residents can take the second test at their nearest testing point throughout Estonia. The second test can be arranged by phone 678 0000 (Mon–Fri 9.00–17.00). The second test is free of charge for Estonian residents.
For foreign nationals, the second test is for a fee and can be taken at all service providers offering this possibility in Estonia (Confido Meditsiinikeskus, SYNLAB Eesti, Medicum, Qvalitas Arstikeskus, etc.). More detailed information and the price list is available on the homepages of the service providers.

Leaving from Estonia

If my destination requires a COVID-19 test certificate in order to board my flight, where can I get it?

For most COVID-19 tests taken in Estonia, you can self-generate a test certificate suitable for travel free of charge via testi.me portal. The certificate will be generated automatically in three languages – Estonian, English and Russian and is acceptable as a travel document both in Estonia and abroad. Nevertheless, we kindly ask you to verify before each of your trip that the certificate includes all the necessary information that is required by your destination and transit countries. Passengers, who used the option to take a paid COVID-19 test may receive the test certificate directly from their service provider. Please specify the terms of service with the medical facility, who took the test.

Is an extract with my COVID-19 test result from the Estonian patient portal digilugu.ee also accepted for travel?

Estonian patient portal digilugu.ee extract with COVID-19 test result is not accepted by airlines as a travel document as it is not fully in English language and also does not specify the test type (PCR, antigen etc.). Acceptable travel document can be generated for most COVID-19 test taken in Estonia free of charge via testi.me portal.

Will I receive a certificate suitable for travel when I take a COVID-19 rapid antigen test at Tallinn Airport?

You will receive an e-mail with a certificate suitable for travel with all antigen rapid test results taken at Confido testing facility at Tallinn Airport. Certificate is included in the price of the test and will be sent to your e-mail after you have taken the test in about 30 minutes. It is useable immediately after receiving it. Please verify before your travel and before taking the test that your destination and transit countries accept the rapid antigen test result.

Arrival at the airport and safety requirements to those staying at the airport

Are there special requirements for entering and staying at the Tallinn Airport?

The area of departing flights at the airport has been enclosed. We ask only those people to come to the airport, who are either taking a flight or coming from a flight. A 2+2 rule has been established at the airport – we ask the passengers to keep a distance of 2 metres from each other and move around in groups consisting of no more than 2 people. Disinfectants are available everywhere at the terminal.
Wearing a mask at the airport is mandatory, as these are public indoor premises, where according to the order of the Government of the Republic, you must wear a mask or cover your nose and mouth.

What kind of preventive measures are applied in the terminal to prevent the spread of virus?

The passenger terminal is cleaned more often and the frequently used surfaces such as service counters, boxes in the security line, handles of baggage trolleys, strollers, wheelchairs, elevator surfaces and surfaces of restrooms are covered with a nanotechnology based catalytic coating. Catalytic cover disinfects the surfaces continuously, using the light available in the room. This ensures the hygiene of the surfaces also between cleaning times. The coating destroys microbes which are the most common pathogenic organisms. The coating is safe for humans and the environment.
We perform static disinfecting of upholstered furniture and carpeting, which is faster and more efficient than other methods, as the electro-statically powered particles are finer and the disinfectant spreads better also into hidden places.
We installed UV light based air purifying units into the security zone ventilation system, which sterilise and clean the air of microorganisms (such as viruses and bacteria).
Hand disinfectants have been placed also in the terminal’s public and closed zones. Personal protective equipment and information on the prevention of virus have been distributed to the airport employees. To protect the passengers and employees, protective glass has been mounted to several service counters.
We mounted additional portable air purifying units into meeting rooms that are rented out.

How much sooner should I arrive at the airport?

We recommend arriving at the airport no later than 2 hours before the departure. If you also intend to take the rapid antigen test, you need to set aside extra time for that and arrive earlier at the airport. Also, check-in desks of international flights will be opened 2 hours before the departure and in case of domestic flights, 1 hour before the departure. We advise checking in online and visiting a check-in desk only, if you want to drop off your checked-in baggage.
As we can only permit a limited number of passengers into the security check area, the security check may take more time than usual. Therefore, we urge you to take 2 hours for boarding the plane and arrive at the airport in good time.

Can I come to the airport to see off people or pick them up?

The passenger terminal area has been enclosed and we want the passengers and employees to have the possibility of keeping the 2m distance and avoid unnecessary contacts. Accordingly, we ask all people who have come to see off or pick up the passengers, to say their goodbyes and welcome outside the terminal and not to enter the passenger terminal. Only those going on a trip are allowed to enter the passenger terminal.

Is it mandatory to wear a mask at the airport?

Wearing a mask inside the passenger terminal is mandatory and we also ask you to follow the 2+2 rule. Also, several airlines have announced that wearing a mask on board of their planes is mandatory. If necessary, the personal protective equipment can be bought also at the shops in the passenger terminal.
Wearing a mask will reduce the spread of virus if it is worn in such internal premises, where there are a number of people together. Wearing a mask reduces the possibility that the drops of an infection reach the other people by social contact, coughing and sneezing. Also, a mask could be useful for a healthy person, if a virus carrier coughs or sneezes towards them. Wearing a mask helps to prevent from getting infected only if also other hygiene rules are followed and close contacts are avoided.

Is the body temperature taken or health check performed at the airport?

The temperature of passengers is not taken at Tallinn Airport. Also, no health checks are made. We would still like to stress that one should not come to the airport with symptoms of an illness or when sick, as this way you will put the health of airport employees and other passengers at risk.

Can I buy personal protective equipment at the airport?

Yes, it is possible to buy personal protective equipment at the shops in the open as well as enclosed area.

Where can I find the disinfectants?

There are additional disinfectants and disinfection stations placed for the passengers to the open and closed area of the terminal. In addition, there are disinfectants in all shops and catering establishments of the terminal. According to the scientists and health officials, disinfecting hands is one of the most efficient ways to prevent the spread of virus.
Furthermore, there are disinfecting tissues next to the baggage trolleys, which can be used to clean the handle of the trolley before using.

Are there any changes in the check-in procedures?

We ask all the passengers to perform the check-in online. This can be done on the homepage of your airline. If this is not possible or you need to drop of your baggage, we ask you to take sufficient time and follow the 2+2 rule in the check-in area and in queues.
To protect the passengers and employees, protective glass has been mounted to check-in counters. In addition, employees are advised to wear gloves and a protective mask.

How is the security check organised?

As everywhere else, the 2+2 rule applies also in security check. For that, only a limited number of people is allowed to the security check area at a time, which is why the security check could take more time. Please make sure to arrive at the airport 2 hours before the departure.
To protect the passengers and employees, the security officers wear personal protective equipment.

Are the airport’s shops and catering establishments open?

The cafes and shops in the territory of the airport are open, except for Klick, Subway and Tallinn Duty Free. It is possible to eat in the open as well as enclosed area. All shops sell personal protective equipment and there are also hand disinfectants available in the shops and cafes.

Are the VIP and Business Lounge open?

The VIP services and Business Lounge are open for passengers.

How is the spread of virus prevented on board of the plane?

Airlines have different rules for preventing the spread of virus. Most of the airlines have imposed an obligation to wear a mask on board of the plane. Examine the more detailed instructions on the homepage of your airline before your trip. The list of airlines is available here.

Where should I turn to for matters concerning the coronavirus?

The most recent and thorough information has been collected to the website created by the Government of the Republic kriis.ee, where you can find useful information about the virus as well as the restrictions applicable in Estonia.
In case of questions concerning health, call the family physician’s hotline 1220 or (+372) 634 6630 (can be called also from abroad).
The crisis line 1247 will provide you instructions for coping with the emergency situation and in matters relating to the coronavirus (24h, free). You can also find further information on the homepage of the Health Board.

Air traffic and questions relating to airlines

When will regular air traffic resume?

Starting from 1 January 2021, the flight restrictions do not apply anymore and this enables airlines to reopen the routes that so far were closed. Our goal is to restore the favourite routes of Estonians as soon as possible and offer a flight plan that corresponds to the demands in terms of flight times as well as destinations.

What are my rights if my flight is cancelled?

If your flight is cancelled, the airline must suggest an alternative flight or return the paid ticket fare. Please contact your airline or tour operator, to forward your further requests. It is not possible to reschedule flights at the Tallinn Airport, which is why we ask you not to visit the airport for that reason. Contacts of airlines can be found on the homepage of Tallinn Airport. If you are at risk of being stranded in some country, we recommend contacting also the Ministry of Foreign Affairs, who will assist in organising the return, if necessary.

I have bought a ticket for a specific date. Where can I find out whether or not my flight takes place?

In matters concerning the flights, we recommend contacting directly the airline. Also, follow the real-time flight schedule on the homepage of the airport.

I want to change or cancel my planned flight. Who should I contact?

Please contact directly your airline or tour operator. If possible, try to change the flight tickets in the e-environment of the airline, as the queues in the call centres are very long at the moment. It is not possible to reschedule flights at the Tallinn Airport, which is why we ask you not to visit the airport for that reason.

 

When travelling, we advise keeping the following in mind:

  • Consult the Foreign Ministry website for the infection rate in your country of destination before planning the trip.
  • Stay up to date with possible travel restrictions in your country of destination – consult the Reisi Targalt website, the ReOpen portal of the European Union, and, if necessary, contact the foreign mission of the country of destination for details.
  • Register your trip at the Foreign Ministry’s Reisi Targalt website to allow the ministry to notify you of possible travel restrictions;
  • Follow the recommendations of the Estonian Health Board for a safe flight to protect your health and that of others – if you show symptoms, please postpone your trip and contact your GP;
  • Obtain travel insurance and carefully read the conditions of your insurance (including for travel interruptions caused by COVID-19);
  • In the country of destination, follow the instructions of local authorities and keep up to date with possible new restrictions;
  • On your return, follow the rules introduced in Estonia, monitor your health, and if you suspect you have been infected with the virus, contact your GP.
  • Starting from 1 September, all passengers arriving in the country via the airport can take a free initial coronavirus test at the airport (it is free for Estonian citizens, foreigners can take the test for a fee).

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