Lost or Damaged Baggage
If your baggage does not arrive or has been damaged during the flight, be sure to register your claim against the airline at the airport’s baggage service. The baggage service representative will give you all the necessary instructions and help you fill out the required paperwork.
Airlines have stipulated in their policies the period within which you must notify them of damaged or lost baggage. You should check this period from the airline’s website as it may vary from one airline to another.
If you discover that your baggage or its contents have been damaged or lost after you have left the airport, inform the baggage service of the respective airline as soon as possible.