Generally, the rules regarding items prohibited in hand baggage are the same within the European Union. Nevertheless, the specifics of these rules may vary to a small extent depending on the airline and the country. For further information on whether a certain item is allowed, we recommend that you contact your airline.

Before the pre-flight security control we advise you to read through the frequently asked questions section. That may help you to prepare accordingly and us to provide all passengers smooth transition through the security control.

All passengers and their baggage (incl. checked baggage) will go through security control. We recommend that you place all items prohibited from being carried in hand baggage in your checked baggage.

If your baggage does not arrive or has been damaged during the flight, be sure to register your claim against the airline at the airport’s baggage service. The baggage service representative will give you all the necessary instructions and help you fill out the required paperwork.

People normally travel with baggage. In order for everything to go according to plan, we recommend that you review the airline’s baggage policy before travelling. When packing your suitcases you should keep in mind what you should place in your checked baggage and what is allowed in hand baggage.