25,948 passengers passed through Tallinn Airport in November, which is about 11% of the number of passengers during the same period last year. Also the average percentage of filled seats dropped in November to only 31%.
According to Eero Pärgmäe, Commercial Director of Tallinn Airport, the low number of air passengers clearly is clearly a sign that people care. “The message of the Government of the Republic has been clear – travelling should be avoided or undertaken only when strictly necessary, we appreciate the responsible behaviour of people. Last weeks have also brought us positive news about the vaccine, which brings certainty that very soon the volumes of passengers will grow again,” said Pärgmäe, and added that airlines are continually very cooperative and are waiting for a new chance to return to the lines. However, currently everyone’s top priority is to have spreading of the virus under control in Europe and then the lifting of restrictions will make it possible to start travelling again.
Despite the reduced number of passengers, the service level and cozy atmosphere of the airport remain. “In spite of the difficult period, I am glad to admit that the passengers still highly appreciate our service level. Based on the results of the ACI passenger satisfaction survey of the 3rd quarter, according to the opinion of holiday travellers, Tallinn Airport was one of the three best airports in Europe. In comparison to the pre-crisis level, the most significant change has taken place in the attitude of passengers where one of the main factors influencing satisfaction is cleanliness of terminal. I am glad to admit that even 96% of the passengers assessed the cleanliness of our terminal with 4 (very good) or 5 (superior),” Pärgmäe added.
In November, regular flights were operated in two domestic and 12 international lines, with most frequent flights to Frankfurt and Helsinki. Regular flights were continually provided by seven airlines, with Air Baltic as the largest, serving 30% of the passengers in November, flying to seven destinations. Air Baltic was also the only carrier flying to Riga, Amsterdam, Berlin, Copenhagen and Oslo, thus ensuring a significant part of the direct connections with Tallinn.
1,520 flight operations took place at Tallinn Airport in November, i.e. in average 51 landings and departures per day, which is 45% of the level of last year.
When travelling, please follow these principles:
- Before you plan to travel, check the disease coefficient on the web page of the Ministry of Foreign Affairs.
- Find out the possible travel restrictions in the country of destination – you can find information on web page Reisi Targalt, in the EU portalReOpenand contact the embassy of the destination country for details if necessary.
- Register your trip on the web page of the Ministry of Foreign Affairs on web page Reisi Targalt, so that the Ministry of Foreign Affairs can inform you of possible travel restrictions.
- Follow the recommendations of the Health Board Board for a safe flight, so that you and others can stay healthy – if you have symptoms of illness, please postpone your trip and contact your family physician.
- Get travel insurance and check out the insurance terms carefully (including travel interruptions caused by COVID-19).
- Follow the instructions of the local authorities in the destination country and keep yourself informed of potential new restrictions.
- When you return from a trip, fill the cross-border traveller’s declaration electronically. The form can be filled by both the people who have Estonian ID and foreigners arriving in Estonia, and it can be filled 24 hours before arrival in Estonia.
- After having returned from trip, follow the rules applied in Estonia, monitor your health and if you suspect the virus, please contact your family physician.
As of September 1st, everyone arriving in the country through the airport may take an initial corona test at the Airport (free for Estonian citizens, foreigners can take the test for a fee).
